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It could be a bug or a corrupted installation, but the browser itself might be the issue. You can uncheck the box next to Browsing history if you want to hang on to your visited websites. Select All time from the dropdown menu next to Time Range. Open up Chrome, then hit Ctrl + Shift + Del. If that doesn’t fix it, try saving the file in a different format. Next, try renaming the file from scratch and uploading again. It’s unlikely that your operating system has allowed it, but sometimes an error can occur, so get rid of them if they crop up. Make sure the filename doesn’t have any special characters in it, like, /,, ? and *. Double click on your download and follow the wizard. Redownload the program, right click on the Start Menu, go to Apps and Features, find Backup and Sync from Google and click on it, then click on Uninstall. If none of these tips work, try reinstalling Backup and Sync. Make sure you chose Restart rather than Shut Down if you’re on Windows 10, as this ensures your computer fully turns off (counterintuitively, Shut Down maintains certain system information, thanks to Windows 10’s Fast Startup feature).
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If that fails, try restarting your computer. Then restart the program and try uploading again.
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Right click on the Google Drive’s cloud-shaped icon in your system tray, then click on the three dots to get to the options, then click on Quit Backup and Sync. In this case, start with restarting Google Drive’s Backup and Sync process. Switching it off and on again is a tech support mantra for a reason, as it fixes so many problems.
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